Feed MRSS-S american_express_a, english.elpais.com en-us https://english.elpais.com Sat, 14 Mar 2026 04:00:00 GMT https://english.elpais.com/economy-and-business/2026-03-14/philippines-the-callcenter-capital-taking-a-deluge-of-calls-for-under-2-an-hour.html Sat, 14 Mar 2026 04:00:00 GMT https://english.elpais.com/economy-and-business/2026-03-14/philippines-the-callcenter-capital-taking-a-deluge-of-calls-for-under-2-an-hour.html Rodrigo Santodomingo The Asian country is a global leader in customer services, with Western corporations employing young people at salaries well below the cost of living The Asian country is a global leader in customer services, with Western corporations employing young people at salaries well below the cost of living Planeta Futuro Manila American Express Smartphone Dondi Tawatao (Getty Images) Philippines ‘call centers’ Filipino employees answer calls from the United States at a call center located in Taguig City, south of Manila, on December 2, 2011 in the Philippines. Filipino employees answer calls from the United States at a call center located in Taguig City, south of Manila, on December 2, 2011 in the Philippines. <p>It’s Saturday night in Manila, but 25-year-old Chris, who just graduated with a master’s degree, is not getting ready to party. His chair at a call center awaits him, so he is hurriedly eating a plate of street food before settling in to attend a flood of phone calls coming from the United States. In a skyscraper located in the modern neighborhood of Makati, Chris will resolve the doubts of clients living on the other side of the Pacific, where the sun is just beginning to rise. He’s been with the company Conentrix, which subcontracts with large financial and technological corporations, for five years. He earns $337 a month.</p><p><a href="https://english.elpais.com/economy-and-business/2026-03-14/philippines-the-callcenter-capital-taking-a-deluge-of-calls-for-under-2-an-hour.html" target="_blank">Seguir leyendo</a></p> https://english.elpais.com/economy-and-business/2024-03-05/regulator-proposes-capping-credit-card-late-fees-at-8-latest-in-bidens-campaign-against-junk-fees.html Tue, 05 Mar 2024 14:44:08 GMT https://english.elpais.com/economy-and-business/2024-03-05/regulator-proposes-capping-credit-card-late-fees-at-8-latest-in-bidens-campaign-against-junk-fees.html AP Associated Press The rule would bring the average credit card late fee down from $32. The bureau estimates banks brought in roughly $14 billion in credit card late fees a year The rule would bring the average credit card late fee down from $32. The bureau estimates banks brought in roughly $14 billion in credit card late fees a year América Joseph Biden American Express Capital One Citigroup JP Morgan Kevin Lamarque (Reuters) U.S. President Joe Biden visits the southern border city of Brownsville, Texas U.S. President Joe Biden speaks during his visit to the U.S.-Mexico border in Brownsville, Texas, U.S., February 29, 2024. U.S. President Joe Biden speaks during his visit to the U.S.-Mexico border in Brownsville, Texas, U.S., February 29, 2024. <p>The Biden administration announced a rule Tuesday to cap all credit card late fees, the latest effort in the White House push to end what it has called junk fees and a move that regulators say will save Americans up to $10 billion a year.</p><p><a href="https://english.elpais.com/economy-and-business/2024-03-05/regulator-proposes-capping-credit-card-late-fees-at-8-latest-in-bidens-campaign-against-junk-fees.html" target="_blank">Seguir leyendo</a></p> https://english.elpais.com/economy-and-business/2024-02-20/capital-one-to-buy-discover-for-35-billion-in-deal-that-combines-major-us-credit-card-companies.html Tue, 20 Feb 2024 15:17:41 GMT https://english.elpais.com/economy-and-business/2024-02-20/capital-one-to-buy-discover-for-35-billion-in-deal-that-combines-major-us-credit-card-companies.html AP Associated Press The deal will potentially shake up the payments industry. The U.S. credit card market is dominated by the Visa-Mastercard duopoly with AmEx being a distance third place The deal will potentially shake up the payments industry. The U.S. credit card market is dominated by the Visa-Mastercard duopoly with AmEx being a distance third place Capital One Visa American Express JP Morgan ANDREW KELLY (Reuters) FILE PHOTO: Signage is seen outside a Capital One Bank in Manhattan, New York Signage is seen outside a Capital One Bank in Manhattan, New York, U.S., November 12, 2021. Signage is seen outside a Capital One Bank in Manhattan, New York, U.S., November 12, 2021. <p>Capital One Financial said it will buy Discover Financial Services for $35 billion, in a deal that would bring together two of the nation’s credit card companies as well as potentially shake up the payments industry, which is largely dominated by Visa and Mastercard.</p><p><a href="https://english.elpais.com/economy-and-business/2024-02-20/capital-one-to-buy-discover-for-35-billion-in-deal-that-combines-major-us-credit-card-companies.html" target="_blank">Seguir leyendo</a></p> https://english.elpais.com/international/2023-02-25/buffett-touts-benefits-of-buybacks-in-his-shareholder-letter.html Sat, 25 Feb 2023 15:57:59 GMT https://english.elpais.com/international/2023-02-25/buffett-touts-benefits-of-buybacks-in-his-shareholder-letter.html EL PAÍS Critics of stock buybacks are “either an economic illiterate or a silver-tongued demagogue” or both, he said Critics of stock buybacks are “either an economic illiterate or a silver-tongued demagogue” or both, he said Warren Buffett Berkshire Hathaway Coca-Cola Elizabeth Warren American Express Apple Bernie Sanders América Nati Harnik (AP) Warren Buffett Berkshire Hathaway Chairman and CEO Warren Buffett smiles during an interview in Omaha, Neb., May 7, 2018. Berkshire Hathaway Chairman and CEO Warren Buffett smiles during an interview in Omaha, Neb., May 7, 2018. <p>Billionaire <a href="https://english.elpais.com/news/warren-buffett/" target="_blank">Warren Buffett </a>said critics of stock buybacks are “either an economic illiterate or a silver-tongued demagogue” or both and all investors benefit from them as long as they are made at the right prices. Buffett used <a href="https://www.berkshirehathaway.com/letters/2022ltr.pdf" target="_blank">part of his annual letter to Berkshire Hathaway shareholders</a> Saturday to tout the benefits of repurchases that fiery Wall Street critics like Sens. Elizabeth Warren and Bernie Sanders and many other Democrats love to criticize. The federal government even added a 1% tax on buybacks this year after they ballooned to roughly $1 trillion in 2022.</p><p><a href="https://english.elpais.com/international/2023-02-25/buffett-touts-benefits-of-buybacks-in-his-shareholder-letter.html" target="_blank">Seguir leyendo</a></p>